We do take the option for each paid off loan, but we do not upload the file generated to service loans.   We log in to service loans and enter the payoff manually (like we did in the past) and haven’t had any issues.

 

Ruth E Daniels

Vice President – Credit Administration

The Dime Bank

120 Sunrise Avenue

PO Box 509

Honesdale PA  18431

570 253 6511 X 7713

xxxxxx@thedimebank.com

 

 

From: xxxxxx@marug.simplelists.com <xxxxxx@marug.simplelists.com> On Behalf Of Michelle Lake
Sent: Monday, July 1, 2019 3:18 PM
To: xxxxxx@simplelists.com
Subject: SilverLake MA-RUG Freddie Mac Payoff File

 

Notice: External E-mail. Do not click on links or open attachments unless you trust the sender.

Hi all,

 

I was wondering if anyone has been having issues with uploading the Freddie Mac payoff file created from LNSERV option #14?

 

Each time we have uploaded one it shows up on the edit error report from Freddie Mac with edit code 0814E and 0801E, indicating it was not reported as a payoff. We then correct it manually.

 

We opened a case with JHA and are told that no other institutions are having this problem and they are not being very helpful. Has anyone has successfully uploaded these files that could give us some insight as to what we might be doing wrong?  

 

Thanks,

 

Michelle Lake

Systems Analyst

82 Franklin Ave

Hallstead, PA 18822

(570) 879-6120

xxxxxx@psbt.com

logo stacked 2c_signature_ (640x198) (120x37)

 

 

Notice: This electronic mail message and any files transmitted with it are intended exclusively for the individual or entity to which it is addressed. This message may contain confidential and/or privileged information that is the property of Peoples Security Bank and Trust Company and is protected by law. Any unauthorized review, use, printing, saving, copying, disclosure, or distribution of this message is strictly prohibited. All reasonable precautions have been taken to ensure no viruses are present in this email. You, as the receiver, are responsible for following your virus checking procedures. If you are not the intended recipient, please immediately advise the sender by reply email and completely delete all copies of this message.

This message was sent by a member of the SilverLake MA-RUG ListServ; replying to this email will send your response to all ListServ members.

If you have a question/issue, please check the ListServ archive to see if it has been previously addressed: Archives

To unsubscribe from this list please goto Subscription Management



IMPORTANT: This email and any attachments are for the sole use of the intended recipient(s) and contain information that may be confidential and/or legally privileged. If you have received this email in error, please notify the sender by reply email or by calling The Dime Bank at 570-253-1970 and delete the erroneous transmission from your system. Any unauthorized review, use, disclosure or distribution is prohibited. Thank you.