Hi,

 

We are looking to improve our Collateral Tracking exception processing. 

 

Can anyone provide insight as to how they include information in the system regarding the status of documents (i.e. contacted title company, follow-up calls etc)?  We cannot find enough fields in the system to add commentary regarding status updates so hoping someone has ideas.  Currently we are using excel spreadsheet to track this information but it seems inefficient given all of our collateral tracking information is maintained in the system (i.e. Out for recording (OR)  etc).

 

Any insight is greatly appreciated.

 

Best,

 

Lisa

 

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Lisa Ciampi ● Senior Vice President
500 Hills Drive ● Suite 300 ● P.O. Box 700 ● Bedminster, NJ 07921-0700

(201) 285-6212 p ● (908) 655-7155 c ● www.pgbank.com

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