We are installing the new Diebold machines and have been having issues.

 

From: xxxxxx@marug.simplelists.com <xxxxxx@marug.simplelists.com> On Behalf Of Deirdre Bonora
Sent: Tuesday, January 7, 2020 9:43 AM
To: 'xxxxxx@simplelists.com' <xxxxxx@simplelists.com>; xxxxxx@marug.simplelists.com
Cc: Kevin McCormick <xxxxxx@artisansbank.com>; Rich Tulin <xxxxxx@artisansbank.com>
Subject: [!!Mass Mail]SilverLake MA-RUG RE: Brand of ATMs Driven CPS (PassPort)

 

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We are using Diebold and struggling with our partnership.

 

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DEIRDRE “DEE” BONORA  |  CHIEF INFORMATION OFFICER

4750 Lindle Road |  Harrisburg, PA 17111

717-510-7138  or ext 7138 |  M: 717-439-4461  |  xxxxxx@orrstown.com |  Orrstown.com

 

From: xxxxxx@marug.simplelists.com <xxxxxx@marug.simplelists.com> On Behalf Of Lee Connor
Sent: Tuesday, January 7, 2020 7:24 AM
To: xxxxxx@marug.simplelists.com
Cc: Kevin McCormick <xxxxxx@artisansbank.com>; Rich Tulin <xxxxxx@artisansbank.com>
Subject: SilverLake MA-RUG Brand of ATMs Driven CPS (PassPort)

 

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The bank is an ATM shop using NCR equipment.  The bank needs to replace two NCR ATMs and before committing to NCR, I wanted to asked the user group what brand of ATM you use, if not NCR?  Also, any pros or cons you would share about your ATM brand.  The bank’s concern with NCR is the lack of knowledge the field engineer has when servicing the ATM.  

 

Ms. Lee Connor | SVP Retail Operations & IT Manager | Office: 302-884-6808

Artisans’ Bank | 2961 Centerville Rd | Wilmington, DE 19808

 


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