I would be interested in responses as well.  

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On Feb 25, 2020, at 4:44 PM, Brian Britton - BBritton at 1stsummit.bank <xxxxxx@marug.simplelists.com> wrote:



I would be interested to hear responses.

 

Thank You

 

Brian Britton

AVP & Sr. Electronic Banking Officer

1st Summit Bank

125 Donald Lane

Johnstown PA 15904

814-262-4091

814-262-4098 (Fax)

 

From: xxxxxx@marug.simplelists.com <xxxxxx@marug.simplelists.com> On Behalf Of Lynn Housenick
Sent: Tuesday, February 25, 2020 3:01 PM
To: xxxxxx@marug.simplelists.com
Subject: SilverLake MA-RUG SilverLake Teller with TCR

 

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We’re having some lock up issues with SilverLake Teller when dispensing cash from our TCRs (Glory RBG100) the transaction gets far enough to connect to the TCR but then the wheel continues to spin and cash is never dispensed from the TCR, the teller must use cash in the teller drawer.

 

Is anyone else having this same issue?

 

Lynn M. Housenick

AVP Retail Banking Analyst

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P 215-538-5600 ext. 5733

F 215-538-5794

E xxxxxx@qnbbank.com

 

 

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