Following to hear what other do. Would love a better process at PGB. Also, interested to know how your Compliance team allows for address changes that may not include hard copy signature receipt on a form.
Lisa Ciampi
●
Senior Vice President
500 Hills Drive ●
Suite 300 ● P.O. Box 700 ● Bedminster, NJ 07921-0700
(201) 285-6212 p
●
(908) 655-7155 c ●
www.pgbank.com
Member FDIC
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RE: [EXTERNAL] SilverLake MA-RUG Returned Mail Process - Rob DeWater
(24 Jan 2022 16:06 UTC) |
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RE: [EXTERNAL] SilverLake MA-RUG Returned Mail Process
by Rob DeWater (24 Jan 2022 16:06 UTC)
Reply
to list
If anyone has a good process we would also like to also hear what you are doing. We have been having problems with mail marked “
Temporarily Away” being returned to us.
We have recently marked our mail with Return Service Requested. It is my understanding that we can opt to have either “Address Service Requested” or “Return Service Requested” as the ACS, (Service Endorsement) and I am curious
as to which one other banks are using.
Rob DeWater
VP, Electronic Banking Manager
First Citizens Community Bank
570-662-0406
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Good Afternoon,
Here are BCB we are looking to enhance our current process with how our team handles returned mail. We would appreciate if anyone would share their process with us!
Thank you
DorieAnne Soderstrom-Jacobson, CEBO
AVP/ Alternate Banking Channels
591 – 595 Avenue C.
Bayonne, NJ 07002
(201) 823-0700 | Ext. 2583/Group Ext. 2580
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