Good Afternoon All,
When setting up a Small Business Cash Management user, we require Single Sign On for all new users so we have the system send the automated Credential Setup e-mail. Currently we use the system default but are playing around with customizing
the verbiage. We just don’t know how to handle the current setup link that goes out. If we customize the e-mail in Back Office can we choose where in the message they system will put the link? Or does the system just put it at the top or bottom of the message?
I would appreciate any insight or guidance from others who have customized this message, my case at JHA is not very clear on this point.
Thank you,
Chad Elwell
Electronic Banking Representative I
888-741-9531
570-662-0452
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