We only offer Return as the default option; while the system allows both Pay and Return default options, in order to keep the program simple, and since we do not have any customers asking for
it, we tell our customers that Return is the default, and our agreements reflect that as well. In the future we may allow a Pay default if there is a business need, however not offering the option removes the need to track who is return, who is pay, and to
not confuse the matter for our Cash Management and Operations teams during onboarding/processing/reviews.
Thanks,
David Moore
|
From: xxxxxx@marug.simplelists.com <xxxxxx@marug.simplelists.com>
Sent: Friday, June 16, 2023 9:02 AM
To: xxxxxx@marug.simplelists.com
Subject: SilverLake MA-RUG Quick Question about Positive Pay
*** This e-mail is from an external source. Please do not open attachments or click links from an unknown or suspicious sender ***
When you set up Positive Pay for you Cash Management customers, do you allow them to select their Pay/Return Default option? If not, which option do you default?
Thank you,
Laura A. Biddle
Vice President
Systems Operations Manager
302-884-6886
302-884-6860 Fax
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