Good morning,

 

Generally, depending on the reason for the non-post, we may attempt an outreach to customers with ACH debits on non-post (ex. closed account, invalid account, invalid account type, restricted account).  If the customer explicitly authorizes us to post the ACH using corrected information (or by forcing the debit if the account was restricted), we will post the debit accordingly; if we are unable to reach the customer for authorization, we will return it.

 

We return stopped ACHs without customer outreach, and ACH positive pay exceptions are always handled by the customer’s dispositioning or returned according to our program default.

 

Thanks,

Dave

 
David A. Moore​
Assistant Vice President
Deposit Services Supervisor
Office: 
Email: 
Website:
610-827-6053
xxxxxx@firstresourcebank.com
www.FirstResourceBank.com

From: xxxxxx@marug.simplelists.com <xxxxxx@marug.simplelists.com> On Behalf Of Joseph Sauer
Sent: Tuesday, September 5, 2023 9:52 AM
To: xxxxxx@simplelists.com
Subject: SilverLake MA-RUG ACH Non Post Debits

 

*** This e-mail is from an external source. Please do not open attachments or click links from an unknown or suspicious sender ***

Good morning,

We were curious as to how other banks handle the risks associated with the ACH Non Post Debits. Does everyone return all ACH Debits that hit Non Post?

 

JOSEPH SAUER
Deposit Administration Manager
570 533 3972 | 888 868 3858 x77520
xxxxxx@psbt.com

82 Franklin Ave |Hallstead, PA 18822

PSBTLogoHorz_promo2c4email-v2

 

 

 

 

 

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