Good morning,
We are in the process of implementing the Encompass system for the underwriting and closing of HELOC loans. Encompass has specific functionality and criteria available to generate the credit agreement. At this time, we are having difficulties
aligning the Encompass functionality with that of JH Silverlake for HELOC cycled loans. We’ve been working closely with Jack Henry on the set up of this new product in JH Silverlake. Unfortunately, we cannot seem to find a solution to some of the challenges
we are having when it comes to generating a regulatory compliant statement.
Are there any other other JH FI’s that may be using Encompass to generate HELOC agreements (not residential mortgages) that would be willing to share their experience?
Here are specifics on the issues we have encountered:
Thanks very much.
Best,
Sabine
Sabine Mehta • Vice President, Loan Operations Manager |
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500 Hills Drive • Suite 300 • P.O. Box 700 • Bedminster, NJ 07921 |
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(908) 719-4330 p • (908) 332-3765 c • (908) 375-3974 f • xxxxxx@pgbank.com • www.pgbank.com |
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