Hi Jen – any accounts with a status of closed, dormant, escheat, or charged off are removed from cards nightly. Cards with no associated accounts are changed to status H. We change the status on in process
cards to H after 90 days.
We purge closed, expired, and hot-carded cards after 365 days.
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Russ Munroe |
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P: 585-419-8147
M:585-727-5890
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From: xxxxxx@marug.simplelists.com <xxxxxx@marug.simplelists.com>
On Behalf Of Jennifer Moraczewski
Sent: Wednesday, March 12, 2025 10:33 AM
To: SilverLake Simplelist <xxxxxx@marug.simplelists.com>
Subject: SilverLake MA-RUG CPS Auto Card Clean Up
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Hello,
We discovered that we do not have any auto cleanup parameters set for our ATM/Debit cards. Would anyone be willing to share their parameters with me? I am curious about 2
things:
1 – How long are your cards inactive before closing them?
2 - How long before you purge expired, closed, and hot carded cards?
Thank you,
Jen
Jennifer Moraczewski
SVP Operations & Technology
1 N. Main Street
Spencer, NY 14883
Phone: 607-589-7600 Ext. 1821
Cell Phone: 607-765-7006
tiogabank.com
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