Hi,

We are in the process of defining our parameters for the JHA Bounce Protection and Fresh Start products and would like some input as to what other banks might be doing for this. We would like to automate as much as we can and reduce some of the manual processes, if possible.

We are open to having a phone conversation, as we may have more questions. Here are a few:

How are your Bounce activation tests defined?

Do you revoke pending status after a set number of days?

Do you mandate the fresh start payments to be auto draft? If not, how do you handle them?

How are your fresh start accounts defined for GL grouping or interface codes?

I appreciate any feedback or experiences you would like to share with us.

Thanks,

Michelle Lake

Systems Analyst

82 Franklin Ave

Hallstead, PA 18822

(570) 879-2175 ext. 96120

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