This is great and will be perfect for training.  Thanks so much!

Jessica A. Naughton
System Support Specialist, Penns Woods Bancorp, Inc.
Phone: 570-567-2088 | Mobile: 570-666-0925
300 Market St. Williamsport PA 17701 | xxxxxx@pwod.com
Member of the Penns Woods Bancorp Family

-----Original Message-----
From: xxxxxx@simplelists.com <xxxxxx@simplelists.com> On Behalf Of Melissa L. Wilkins
Sent: Wednesday, May 30, 2018 11:17 AM
To: xxxxxx@simplelists.com
Subject: RE: SilverLake MA-RUG Teller Processing System- Silverlake Teller

Thank you Jessica!
I had not come across that training on the portal. I will check it out!
I have attached a document I found that I have also been reviewing to prepare for transition to Silverlake Teller. If you don't have this one, it may be useful to you as well.

Melissa L. Wilkins
Assistant Vice President
Retail Operations Officer

820 Church Street
Honesdale, PA  18431
(570) 253-1902
(570) 253-6511 x 7115
Fax- (570) 253-5845

xxxxxx@thedimebank.com

-----Original Message-----
From: xxxxxx@simplelists.com [mailto:xxxxxx@simplelists.com] On Behalf Of Jessica A. Naughton
Sent: Wednesday, May 30, 2018 11:05 AM
To: xxxxxx@simplelists.com
Subject: RE: SilverLake MA-RUG Teller Processing System- Silverlake Teller

Notice: External E-mail. Do not click on links or open attachments unless you trust the sender.

Good morning,

You can go onto the JHA website and there are trainings and .pdf's that include information on the migration of Vertex to Silverlake Teller.
I will include one from a training I did.

We have not yet made the transition but I am trying to gather as much information as possible for this implementation.

Hope that helps!

Jessica A. Naughton
System Support Specialist, Penns Woods Bancorp, Inc.
Phone: 570-567-2088 | Mobile: 570-666-0925
300 Market St. Williamsport PA 17701 | xxxxxx@pwod.com Member of the Penns Woods Bancorp Family

-----Original Message-----
From: xxxxxx@simplelists.com <xxxxxx@simplelists.com> On Behalf Of Kim Dove
Sent: Tuesday, May 29, 2018 6:32 PM
To: xxxxxx@simplelists.com
Subject: Re: SilverLake MA-RUG Teller Processing System- Silverlake Teller

Missy we are currently using SilverLake Teller.

Kim

Sent from my iPad

On May 29, 2018, at 6:06 PM, Melissa L. Wilkins <xxxxxx@thedimebank.com<mailto:xxxxxx@thedimebank.com>> wrote:

Good Afternoon,

I am curious if anyone is using a Teller Processing System other than Vertex or Silverlake Teller…  From what I understand Vertex is being sunset in the foreseeable future and is being replaced with Silverlake Teller.  Are any of you currently using or exploring using a different option for transaction processing?

If you have converted from Vertex to Silverlake Teller, did you experience any issues with the conversion and are there any significant differences between the two systems? We currently run Teller Item Capture and would continue to do so in Silverlake Teller.  It seems Silverlake Teller is a natural progression from Vertex, however, considering some of the issues we experienced when converting from Streamline to OnBoard last year, I am hesitant to make that assumption.  From what I can see, Vertex and Silverlake teller are very similar and would not be as drastic a change as converting from Streamline/Green Screen to OnBoard/Xperience was.

I appreciate any feedback anyone may have and is willing to share.

Thanks,
Missy

P.S.- It was great meeting many of you at the User Conference a few weeks ago in Kulpsville! I look forward to next year!! 😊

Melissa L. Wilkins
Assistant Vice President
Retail Operations Officer

820 Church Street
Honesdale, PA  18431
(570) 253-1902
(570) 253-6511 x 7115
Fax- (570) 253-5845

xxxxxx@thedimebank.com<mailto:xxxxxx@thedimebank.com>

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Confidentiality Notice: This message and any attachments originate by electronic mail from Penns Woods Bancorp and their subsidiaries/affiliates. Both this document and any attachments are intended for the sole use of the addressee indicated above and may contain proprietary, privileged and/or confidential information. If you are not the intended recipient of this message, you are hereby notified that any use or disclosure of this information is strictly prohibited. If you received this message in error, or have reason to believe you are not authorized to receive it, please notify the sender by reply email, with a copy to xxxxxx@pwod.com and then promptly delete the original and reply messages. Thank you for your cooperation.

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Confidentiality Notice: This message and any attachments originate by electronic mail from Penns Woods Bancorp and their subsidiaries/affiliates. Both this document and any attachments are intended for the sole use of the addressee indicated above and may contain proprietary, privileged and/or confidential information. If you are not the intended recipient of this message, you are hereby notified that any use or disclosure of this information is strictly prohibited. If you received this message in error, or have reason to believe you are not authorized to receive it, please notify the sender by reply email, with a copy to xxxxxx@pwod.com and then promptly delete the original and reply messages. Thank you for your cooperation.